At 401Gold, we're committed to delivering top-notch customer service and high-quality products. If any item from us falls short of your expectations, don't hesitate to reach out. Our dedicated customer service team is here to help, whether that's through store credit, an exchange, or a return.
Please report any issues, errors, or discrepancies to our team within three (3) business days of receiving your order. If our team determines a return is justified, it will be at your expense.
Note that transaction fees are not refundable, and we hold the right to decline a return or exchange request. All costs associated with returns and exchanges are your responsibility.
