General Information
401Gold buys Gold, Silver, Platinum, Palladium and Rhodium in any form and in any condition.
If you have more than 10 items, we highly recommend that you contact us in advance to make an appointment
401Gold is open 7 days a week, and we make every effort to pay you in cash. For larger transactions, we may need to pay by wire, e-transfer or company cheque.
Stolen or suspicious metals
Any metals that contain toxic elements
Anything that does not contain precious metals
GP: Gold Plated
GV: Gold Vermeil
GF: Gold Filled
GE: Gold Electroplated
RGP: Rolled Gold Plate
EPNS: Electroplated Nickel Silver
HGE: Heavy Gold Plate
GS: Gold Shell
GP: Gold Plate
Silverware with steel or other metals
Any metals that contain toxic elements
Anything that does not contain precious metals
GP: Gold Plated
GV: Gold Vermeil
GF: Gold Filled
GE: Gold Electroplated
RGP: Rolled Gold Plate
EPNS: Electroplated Nickel Silver
HGE: Heavy Gold Plate
GS: Gold Shell
GP: Gold Plate
Silverware with steel or other metals
Yes! As per Provincial and Canadian law, we are required to record the details from one of the following forms of “valid” ID
These forms of ID work by themselves
- Driver's licence
- Ontario Photo Card (or other province or territory)
These forms of ID require proof of address
- Passport (Canadian or Foreign)
- Canadian Citizenship Card
- Permanent Residence Card
- Certificate of Indian Status
- Possession and Acquisition License (PAL)
- Nexus Card or Enhanced Driver’s Licence
- Canadian Armed Forces ID Card
Provincial Health care cards are not acceptable forms of ID
For International customers visiting Canada, we are required to photocopy your "valid" passport as well as the address of where you are staying in Canada.
All our scales are certified and regularly checked by Measurements Canada, so you can be assured that 401Gold will be able to determine the exact weight of your items
401Gold uses X-Ray Spectrometers (XRF) that do not damage your metals in any way, and give an extremely accurate report on the purity of your metals.
Our XRF and density tests are completely non-destructive and will not damage your item.** In the rare case that the readings suggest something unusual, we may offer* additional testing options—such as a small scratch or cut—to confirm the item’s purity. These steps are always done **with your permission**, and only if you’re comfortable proceeding.
401Gold offers every customer three (3) free XRF tests a day.
There are some precious metal products that must be sent to the the refinery before payment is made. These include (but not limited to):
- Metals we cannot accurately determine the purity of
- Jewellery with large quantities of other materials like glass
- Dental Lots
- Metals that include toxic elements like Lead, Cadmium or Arsenic
Yes, of course. Please email us at support@401Gold.ca or call us on (416) 756-0401 to get instructions on how we can make this happen for you.
We do not buy diamonds or gemstones. If you have an item with gemstones, we will only be able to return stones that are easily removable.
Payments
401Gold publishes our payout rates, which are live 24/7. If your items aren't listed, please email us at support@401Gold.ca or call us at (416) 756-0401 to get a live quote. Please note that our payout percentages change frequently based on demand for certain products and market conditions.
In our store we can pay by:
- Cash
- e-transfer/Interac (Interac daily limits apply)
- Company Check
- Wire
- Bank Draft (notice required)
For mail-in transactions, we can pay by:
- Bank Draft
- e-transfer/Interac (Interac daily limits apply)
- Company Check
401Gold Inc does not charge any taxes when you sell any precious metals. 401Gold Inc recommends that you seek independent financial advice from an accountant or financial advisor when selling bullion products to us.
There are no extra or hidden fees when selling any precious metals to 401Gold Inc
The only extra possible cost to you is if you need to pay for shipping and insurance to send the bullion to us. This does not apply to customers who bring their items to our store.
In Canada, 401Gold as a precious metals dealer has to charge HST on bullion products we sell that do not have a high purity. Examples of bullion products with a low purity include (but not limited to) gold sovereigns, Krugerrands or gold eagles that each have a purity of 91.67 (22k). These bullion items are far harder to resell in Canada, so our payouts need to be lower.
Not always. Standard bullion products, we do pay more if the item is in pristine condition with its packaging and documentation. If the item is an old coin, then normal wear and tear is expected. But if the item is damaged in any way, you can expect a lower payout, as our resell price will reflect that damage.
